Db999 Privacy Policy — How Your Information Is Kept Secure

db999 ("We", "our", "platform") is a Bangladesh-based online gaming and betting platform. We believe every user's personal information belongs to them — and protecting that information is our foremost responsibility.

This Privacy Policy explains what information db999 collects, how it is used, where it is stored, and how you can maintain control over your own data. By registering with or using db999's services, you are agreeing to this policy.

This policy applies to the db999 website, mobile app, and all associated services. Users under 18 should not use our platform.

Db999 collects two types of information — what you provide directly, and what is collected automatically as you use the platform.

Db999 uses your information only for defined purposes. See the data flow below:

• Account Management — to manage registration, login, password recovery, and account security.
• Service Provision — To facilitate gaming, betting, payment processing, and withdrawals.
• Security & Fraud Prevention — to detect multiple accounts, money laundering, and other irregularities.
• Legal Obligations — to complete KYC verification and comply with applicable laws.
• Service Improvement — to analyze user experience and develop new features (non-personalized).
• Contact — To send important notices, security alerts, and account-related updates.

Db999 does not retain data beyond what is necessary. Below is a breakdown of how long each type of information is kept:

Db999 never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment Processor — Only the necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• Game Provider — Game session data shared with providers such as Evolution and Pragmatic (no names or financial details).
• Law Enforcement — Only when required by Bangladeshi legal order or a lawful investigation — and strictly on a mandatory basis.
• Audit Body — for RNG certification and game fairness verification — without access to personal data.

Db999 uses cookies on its website and app. Cookies are small data files stored in your browser.

Optional cookies can be disabled from your browser settings. However, disabling essential cookies may cause some features to stop working.

Every member registered with db999 holds the following rights regarding their personal data:

Db999 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.

• Date of birth is verified at registration. Anyone under 18 will not be accepted.
• If a minor's account is detected, it will be immediately suspended and all associated data deleted.
• If a parent or guardian reports a child's account, we will take prompt action.

Db999 employs the highest level of technical and organizational security measures. Here is what we do to keep your data safe:

• 256-bit SSL Encryption — all data transmissions are encrypted.
• Two-Factor Authentication (2FA) — An added layer of security at login.
• Password Hashing — passwords are never stored in plain text — only as encrypted hashes.
• 24/7 Security Monitoring — continuous monitoring of servers and databases for unusual activity.
• Firewall & DDoS Protection — servers protected against external attacks.
• Regular Security Audits — Regularly audited by independent experts.

Db999 may update this Privacy Policy from time to time. We are committed to keeping you informed of the latest policy at all times.

• A notice will be sent to your registered email at least 7 days before any significant changes take effect.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any update constitutes acceptance of the revised policy.
• If you do not agree to the updated policy, you may close your account and withdraw your balance.

For any questions, requests, or complaints regarding this Privacy Policy: